General terms and conditions

General terms and conditions (valid from 01.01.2017)


§ 1 About this Website - Legal Notice
§ 2 Scope of the application
§ 3 Conclusion of contract
§ 4 Payment
§ 5 Delivery and shipping costs
§ 6 Warranty and transport damages
§ 7 Reservation of goods
§ 8 Right of withdrawal
§ 9 Liability for links
§10 Copyright
§11 Customer Information
§12 Other
§13 Place of Performance for Entrepreneurship
§ 14 Conciliation body
§ 15 Applicable law, court of jurisdiction


§ 1 About this Website - Legal Notice



Andreas Tettinger
BlackTac e-Store
Siebzehn-Föhren-Gasse 20
A-2380 Perchtoldsdorf


+43 681 105 609 27


[email protected]



Information obligation according to ECG and media law:


 Informationspflicht laut Mediengesetz

Trade legislation:

Austrian Trade Regulation (
Authority ECG: Magistrat City of Vienna
Member of: Wirtschaftskammer Vienna

Ontrust seal of quality

Partnership with the VDB - Association of German Gunsmiths

§ 2 Scope of the application

For business relations with the customer, the following general terms and conditions of business apply in the version valid at the time of the order.

§ 3 Conclusion of contract

Your order represents an offer to us to conclude a purchase contract. After entering your personal data and by clicking the "Buy" button in the final step of the ordering process, you submit a binding order of the goods contained in the shopping basket.

The confirmation of the receipt of the order follows immediately after sending the order. This acknowledgment of receipt does not constitute acceptance of your offer, but is only intended to inform you that your order has been received by us.

With regard to the presentation on our website, technical changes, material and color deviations, errors and printing errors are reserved prior to conclusion of the contract. Offers are valid only while stock lasts. If the service is not available in an unacceptable manner, the consumer will be informed immediately and any counter-performance already paid will be refunded.

A purchase agreement will only come into being when we send the ordered product to you within 10 days and confirm the shipping to you with a second e-mail (confirmation of shipment). There is no purchase agreement for products from the same order that are not listed in the shipping confirmation.

We are not obliged to accept follow-up orders and are not bound to the prices agreed upon in the case of a previous order.

§ 4 Payment

Only the payment methods shown in the order process are accepted. The available methods of payment can be viewed on the website in advance. The settlement is in euro.

§ 5 Delivery & Shipping Costs

The delivery takes place by sending the goods to the address notified by you, when paying by means of Pay Pal the address in the PayPal account. The delivery takes place against the packaging and shipping costs stated on the website, which can be viewed in advance on the website. If the goods or service are not available in an unacceptable manner, you will be informed immediately and any counter-performance already paid will be reimbursed.

Unless otherwise agreed upon or otherwise stated in the article, we deliver, as long as it is available, at the latest within 5 working days. The delivery time for payment method starts after the payment is credited to us at the account. In the case of other methods of payment (eg PayPal, direct payment, credit card), the delivery period begins after receipt of order by us. Saturdays, Sundays and bank holidays are not delivered, the delivery period is extended accordingly.

When the goods are dispatched, the risk of loss or damage to the goods is passed on to the consumer only as soon as the goods are delivered to the consumer or to a third party which is different from the carrier. If, however, the consumer himself has concluded the contract of carriage without using a selection option proposed by us, the risk already passes to the carrier upon delivery of the goods.

§ 6 Warranty and transport damages

The warranty is subject to legal regulations.

However, the warranty expires prematurely:

- in case of improper handling

- if modifications or repairs are carried out to the product

- if the corresponding ammunition has not been used

Please report transport damage immediately to the delivery company, and please contact us at the following email [email protected]

Further contact possibilities are available in the imprint.

Please note that the failure of the complaint or contact for your statutory warranty rights has no consequences. But you will help us to make our own claims against the transport company.

The risk of accidental loss and the accidental deterioration of the goods shall be transferred to customers domiciled in Austria when the goods are dispatched to the transport company (does not apply to customers domiciled outside Austria).

The warranty is to be asserted with the guarantor (at the manufacturer / sometimes also with the seller, if the manufacturer is) and is made according to its provisions. The statutory warranty is not restricted by the use of the guarantee.

§ 7 Reservation of goods

The delivered goods remain our property until full payment of the purchase price.

§ 8 Right of withdrawal

You have the right to revoke this agreement within a period of fourteen days without giving reasons.
The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods.
In order to exercise your right of revocation, you must contact us (BlackTac e-Store,
Siebzehn-Föhren-Gasse 20, A-2380 Perchtoldsdorf, [email protected])
A clear statement (eg a letter or e-mail sent by mail) about your decision to revoke this contract. You can use the sample revocation form attached to the order, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notice of exercise of the right of withdrawal before expiry of the revocation period.

Consequences of revocation

If you revoke this contract, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notification of your revocation of this contract has been received by us. For such repayment, we will use the same means of payment you used in the original transaction, unless otherwise expressly agreed with you; In no case will you be charged for these repayment fees. We may refuse the repayment until we have recovered the goods or until you have proved that the goods have been returned, whichever is earlier.
You must return the goods to us immediately or in any case no later than fourteen days from the date on which you informed us of the revocation of this contract. The deadline is respected if you send the goods before the expiry of the period of 14 days. You bear the direct costs of returning the goods.

You only have to pay for a possible loss of value of the goods, if this loss of value is due to a not necessary handling of you for the examination of the nature, characteristics and function of the goods.

Exclusion of the right of revocation

The right of revocation does not exist with contracts

- for the supply of goods which are not prefabricated and whose production is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer.

If the customer is an entrepreneur, a revocation is completely excluded.

General notes on returns
Please avoid use traces and damage to the goods and the packaging. Please send us the goods completely and with the original unlabeled and unpainted original packaging back.

Please use a suitable packaging in any case to protect you from transport damage.

Please send the goods not not free but as an insured package. The cost of non-free returns (costs € 15, -) will be deducted immediately upon reimbursement of the purchase price.

Please note that the above instructions on returns do not constitute a prerequisite for the exercise of your right of revocation.


§ 9 Liability for links

Our offer contains links to external websites of third parties on whose content we have no influence. Therefore, we can not assume any liability for these third-party content. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. A permanent control of the content of the linked pages is not reasonable without concrete indications of an infringement. If we become aware of any legal infringements, we will immediately remove such links.

§ 10 Copyright

All texts and pictures of these pages are protected by copyright. Without the written permission, any transfer or use of the contents of these pages, including, without limitation, is prohibited. If the copyright is infringed, we prosecute the offenders under criminal and civil law, if necessary by asserting damages claims.

§ 11 Customer Information

Voluntary Code of Conduct: Seal of Quality Ontrust

Furthermore, expressly dissociates itself from paramilitary or other violence-glorifying groups, as well as from left-right and right-wing extremists.

When you find the product you are looking for, you can put it into the shopping cart by clicking the button "ADD TO THE SHOPPING CART". You can view the content of the shopping basket at any time by clicking the button "SHOPPING CART" without obligation. You can always remove the products from the shopping cart by clicking on the checkbox in front of the product and then "REMOVING". Subsequently, you are prompted to enter your personal data, to select the type of payment, and to confirm the customer information. You can cancel the order process at any time or by clicking the "Buy" button. Before submitting the order you have the possibility to recognize possible input errors. You can, of course, correct and / or modify your entries in the order process by clicking directly on the individual order steps (at the top of the overview). Or you use the changebuttons (CHANGE) for your corrections in the summary before submitting your order.

The essential characteristics of the goods offered by us are taken from the product descriptions in our online offer.

A variety of goods offered in our shop (category AEG, AEP, GBB, NBB) are exclusively intended for persons over 18 years of age. All articles are original copies / replicas of their real models, such as Firearms, optical equipment, tactical equipment. Since these are designed solely for leisure purposes, they can of course deviate from their real models. These minor deviations do not constitute a reason for complaint. Replicates offered may also be distinguished by the materials, resistance, function, design and technology used. The names used in the shop such as weapon, pistol, gun, etc. refer exclusively to replicas. The "weapons" shown on this page are NOT REAL. These are airsoft sports equipment (= toys).

The suitability of the articles and any accessory supplied, for the intended use, can not be assessed by; assumes no liability for this. Depending on the intended purpose, official authorizations may be necessary for the use of the articles and the accessories, which may be provided by the customer. The customer is obligated to indemnify against all claims against third parties.

The language available for the contract is German.

Complaints, complaints and other warranty claims can be submitted at the address specified in the imprint or directly by mail to [email protected]

The contract text (your order) will be saved. You can view the general terms and conditions (AGB) at at any time and save it on your computer.
The actual order data will be sent to you by e-mail and can be viewed in the LogIn area under "MY ACCOUNT".

§ 12 Other

No warning without previous contact. These websites are not intended to violate applicable law. If the content of the websites infringes legal provisions or third party rights, the responsible person asks for appropriate message without cost note. The person responsible ensures that the content which is rightly criticized is immediately removed, without the need for the intervention of a legal adviser on your part. However, costs incurred by you without prior contact will be fully reimbursed by the responsible personand, where appropriate, a counterclaim for infringement of the aforementioned provisions.

§ 13 Place of Performance for Entrepreneurial Activities

The place of fulfillment for all services from the contract is our company seat in Vienna - Austria.

§ 14 Arbitration office

We obligate ourselves to participate in litigation proceedings of the Internet Ombudsman in cases of dispute: www.ombudsmann.atInternet OmbudsmannMargaretenstraße 70/2 / 10A-1050 WienFurther information on the procedures at or in the respective procedural guidelines:

Procedural guidelines of the Internet Ombudsman for the alternative dispute resolution according to the AStG (AStG-Schlichtungsverfahren) 67.Legistration_Internet_Ombudsman_AStG-Procedure.pdf

Guidelines for the conciliation procedure for the Internet Ombudsman outside the scope of the AStG (standard procedure)

Information on alternatives S The EU Commission has launched an Internet platform for the online settlement of disputes (so-called " "OS platform"). The OS platform serves as a point of entry for the out-of-court settlement of disputes arising from online purchase contracts. The OS platform can be accessed at We are not obliged or willing to participate in a dispute resolution procedure.

§ 15 Applicable law, court of jurisdiction

The parties to the contract agree on the application of Austrian law. The United Nations Convention on Contracts for the International Sale of Goods, as well as all provisions relating to the UN Convention on Contracts for the International Sale of Goods, are expressly excluded. For consumers within the EU, their national mandatory consumer protection provisions apply as far as these are more favorable for the consumer than the respective Austrian regulations The consumer has the choice between his place of residence and the court at the registered office of the company.


Copyright HP / Texts and pictures: Copying or reproduction (including the print on paper) of the company Or parts of this site are permitted only for the purpose of placing an order with or for the purpose of using this website as a shopping resource. Any other use of the materials or information available on this website, including reproduction, propagation, modification and publication for any purpose other than the above, is prohibited, unless has agreed to this in writing. All rights reserved!


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