Right of withdrawal

Right of withdrawal

You have the right to revoke this agreement within a period of fourteen days without giving reasons.
The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods.
In order to exercise your right of revocation, you must contact us (BlackTac e-Store, Siebzehn-Föhren-Gasse 20, A-2380 Perchtoldsdorf, [email protected]) A clear statement (a letter or e-mail sent by mail) about your decision to revoke this contract. You can use the sample revocation form attached to the order, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notice of exercise of the right of withdrawal before expiry of the revocation period.

Consequences of revocation

If you revoke this contract, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notification of your revocation of this contract has been received by us. For such repayment, we will use the same means of payment you used in the original transaction, unless otherwise expressly agreed with you; In no case will you be charged for these repayment fees. We may refuse the repayment until we have recovered the goods or until you have proved that the goods have been returned, whichever is earlier.
You must return the goods to us immediately or in any case no later than fourteen days from the date on which you informed us of the revocation of this contract. The deadline is respected if you send the goods before the expiry of the period of 14 days. You bear the direct costs of returning the goods.

You only have to pay for a possible loss of value of the goods, if this loss of value is due to a not necessary handling of you for the examination of the nature, characteristics and function of the goods.

Exclusion of the right of revocation

The right of revocation does not exist with contracts

- for the supply of goods which are not prefabricated and whose production is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer.

If the customer is an entrepreneur, a revocation is completely excluded.

General notes on returns
Please avoid use traces and damage to the goods and the packaging. Please send us the goods completely and with the original unlabeled and unpainted original packaging back.

Please use a suitable packaging in any case to protect you from transport damage.

Please send the goods not not free but as an insured package. The cost of non-free returns (costs € 15, -) will be deducted immediately upon reimbursement of the purchase price.

Please note that the above instructions on returns do not constitute a prerequisite for the exercise of your right of revocation.

Sample - revocation form
(Left mouse button - Save text as - Select location - Print form & send to us)


Revocation form

If you want to revoke the contract, please copy this text, fill out this form and send it back to us by post or email



BlackTac e-Store                                                               

Siebzehn-Föhren-Gasse 20
A - 2380 Perchtoldsdorf

                                                                             email: [email protected]




I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following items (*) / the provision of the following service (*):















Ordernumber / Invoicenumber:   ___________________    ordered on (date): ____________________


Parcel received on (date):       ____________________________



Name of customer(s):       ___________________________________________



Address of the consumer(s): ____________________________________________


Signature of the customer(s) _________________________ Place, Date  ___________________

(only by message on paper)

(*) Delete as appropriate.

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